We want you to be completely happy with your purchase! If you’re not satisfied, we’re here to help. Please read through our refund policy for all the details.

Returns

You have 30 days from the date of purchase to return your item. If more than 30 days have passed, we’re unable to offer a refund or exchange.

To be eligible for a return:
• Items must be unused, in the same condition you received them, and in their original packaging.
• A receipt or proof of purchase is required.

Non-returnable items:
• Gift cards
• Items purchased on sale

Refunds

Once we receive your returned item, we’ll inspect it and notify you via email whether your refund has been approved. If approved, we’ll process your refund, and a credit will be applied to your original payment method. This typically takes a few business days, depending on your bank or card provider.

Late or missing refunds:

• If you haven’t received your refund, please check your bank account first.
• Then contact your credit card company, as processing times can vary.
• Finally, contact your bank, as it may take additional time for the refund to post.

If you’ve done all this and still haven’t received your refund, please contact us here.

Sale Items

Only full-priced items are eligible for a refund. Unfortunately, sale items cannot be refunded.

Exchanges

Need a different size or a replacement? We’re happy to exchange your item for the same product as long as items are unused, in the same condition you received them, and in their original packaging, subject to availability. Contact us here and send your item to:

Return Address:
Lorry Industries
Attn: Andrea Gomez
95 Walsh Way
Denton, MD 21629

Gifts

If the item was marked as a gift at the time of purchase, we can process the return for a store credit. Refunds can only be issued to the original purchaser’s payment method, so the gift giver will be notified of the return.

Shipping Your Return

Please send your returns to:

Return Address:
Lorry Industries
Attn: Andrea Gomez
95 Walsh Way
Denton, MD 21629

• Customers are responsible for return shipping costs, which are non-refundable. If you receive a refund, the original shipping cost will be deducted.
• We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.

The time it takes to receive an exchange or refund may vary based on your location.

If you have any questions or need further assistance, please don’t hesitate to reach out to us here.

We’re here to help!